Welcome to the Jeloin Helpdesk
To speed up the management of your support case and to help you better, we use a support hosting system. Each support case is assigned a unique case number, which can be used to track your case through the entire support process. For your information, we will archive the history of your support case. A functioning e-mail address is a requirement to submit a support ticket.
We use a program to provide direct remote support to you. You can download the program directly through the links below.
TeamViewer Jeloin Support
When the program starts on your computer, you will see an ID number of nine digits. we will ask this in order to help you true remote support.
Open a New Ticket
Check Ticket Status
Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.
We provide archives and history of all your current and past support requests complete with responses.